OUR TECHNOLOGY
Our services are enabled by a customized patient management tool
Specialty pharmacy is unique and complex, requiring a purpose-built software solution to manage patients and overall program development. Clearway Health’s Charter streamlines patient management and communication, delivering simplicity without compromising sophistication. Powered by advanced business intelligence and data analytics, Charter is a one-of-a-kind software solution, purpose-built to address the distinct needs of specialty pharmacy programs within hospitals or health systems.
EHR-integrated workflows that support coordinated care
Charter fills the gaps in the technology landscape - ensuring patients have specialty medications in hand quickly in the most accessible, affordable way. Used by Clearway Health’s teams of embedded pharmacy patient liaisons and pharmacists, Charter is intuitive and easy to use with automated workflow processes. Designed by pharmacists and built for specialty pharmacies, Charter offers a clear, longitudinal view of the patient journey. The specificity of the workflows streamlines patient enrollment and simplifies tracking medication access and usage, saving valuable time and effort.
With Charter, it’s efficient and easy to manage medication accessibility, track and prioritize tasks and role-based workflows, and analyze actionable data. Charter provides a real-time view to monitor patient prescriptions and fulfillment, and document patient demographics and financial assistance needs.
With Charter, it’s efficient and easy to manage medication accessibility, track and prioritize tasks and role-based workflows, and analyze actionable data. Charter provides a real-time view to monitor patient prescriptions and fulfillment, and document patient demographics and financial assistance needs.
Data-driven tools ensure optimal patient pathways
Providers and clinicians who work alongside Clearway Health’s team are seeing the results of utilizing Charter to identify patients with a new diagnosis or are prescribed a specialty medication. Our unique patient identifier functionality is the first step to connect patients to a more holistic approach to navigating their care plan. Once identified, patients are continually supported while prescribed their specialty medication. Charter supports clinical initiatives and specified disease states with the data to drive them forward.
Actionable data that drives results
The Client Dashboards in Charter put the end user in the driver’s seat – giving you access to your own programs’ performance data when you need it. With Key Performance Indicators (KPI) insights directly in the Client Dashboard, it allows you to view not only your current performance, but also week-over-week trends to help make data-driven decisions for your specialty pharmacy program all in one place.
With seamless integration between Charter and your own systems, this is data you can trust to give you a clear picture of both your performance and opportunity for growth. Don’t wait for static reports-get access to your critical performance data when you need it.
With seamless integration between Charter and your own systems, this is data you can trust to give you a clear picture of both your performance and opportunity for growth. Don’t wait for static reports-get access to your critical performance data when you need it.
Technology driven by people for optimal patient support
Clearway Health follows a people-first approach to technology. Charter enables our services and puts the patient and our care teams at the center of our care model.
Patients benefit from consistent communication about their medications, ongoing analysis of their medication needs and assistance helping them access their medications, including health plan, PBM and manufacturer assistance, if needed. Clearway Health’s teams use Charter to triage patient medication needs, prompt the review of insurance coverage and copay amounts, and identify opportunities for financial assistance. The system tracks different financial options for patients and streamlines assistance to ease this burden.
Patients benefit from consistent communication about their medications, ongoing analysis of their medication needs and assistance helping them access their medications, including health plan, PBM and manufacturer assistance, if needed. Clearway Health’s teams use Charter to triage patient medication needs, prompt the review of insurance coverage and copay amounts, and identify opportunities for financial assistance. The system tracks different financial options for patients and streamlines assistance to ease this burden.
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Let us guide you in developing a patient-centric specialty pharmacy program that elevates patient care, improves financial performance, and extends expanded services into your community.
Contact us today to schedule a consultation and discover how Clearway Health can unlock the potential of your hospital or health system's specialty pharmacy program.
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